http://www.strategycentral.org/2007/12/the-lexus-covenant.html Where Strategy and Purpose Collide Sat, 13 Aug 2011 19:07:32 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.strategycentral.org/2007/12/the-lexus-covenant.html/comment-page-1#comment-152 Michael Wagner Sat, 22 Dec 2007 15:53:46 +0000 http://www.gettingtothere.com/strategycentral/2007/12/the-lexus-covenant.html#comment-152 Thanks for the heads up on the Lexus Covenant. This confirms again what we teach our clients; all lasting relationships of value are preceded by the making promises (oaths, covenants and the like). If we aspire to form lasting relationships of value (customer relationships in another context), we do well to learn from the Lexus-type models. Thanks again. I am always equipped all the more for my work when I read your postings. Keep creating...compelling promises, Mike Thanks for the heads up on the Lexus Covenant.
This confirms again what we teach our clients; all lasting relationships of value are preceded by the making promises (oaths, covenants and the like).
If we aspire to form lasting relationships of value (customer relationships in another context), we do well to learn from the Lexus-type models.
Thanks again. I am always equipped all the more for my work when I read your postings.
Keep creating…compelling promises,
Mike

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