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Chris Anderson (The Long Tail) is out with a free preview of his next book on the concept of certain kinds of things "wanting to be free." You can read his article right here. I referred to the idea previously in Uncopyable Values, and this is a really important concept to understand. Basic idea? In the [...] Think you know what it takes to end up with really engaged employees? Very similar to the understandings of Peak: How Great Companies Get Their Mojo from Maslow, the research that forms the basis for Human Sigma has revealed that if you want engaged employees you must go beyond being clear about what they "get." [...] What do you think comes first? Employee engagement or higher performance? Are the members of your high performing teams engaged because that’s the team they’re on? Or is their performance better because they’re highly engaged in the company’s mission or purpose? This is a critical question for many of us. Could it make a difference [...] I had a chance to check out Michael Port’s upcoming book on the flight to Chicago. Beyond Booked Solid: Your Business, Your Life, Your Way is going to be very helpful in taking some next steps in my consulting practice. Very helpful. Wider margins in the advance copy meant more room to jot down ideas…and [...] Branding. Got it down? Know what you’re talking about? Maybe you’ve worked through a branding process with your organization. Maybe you know you need to but haven’t gotten around to it. Branding’s big. But is it always going to stay big the way it is right now? Read an interesting article by Umair Haque over at Harvard [...] What does it say when people Bring Their Own Desk Chair? How’s it work on the plane? Think a satisfied customer is all you need? Not hardly. According to a multitude of studies customer satisfaction "is the cost of entry. It will not differentiate the good from the great (Human Sigma, p. 137)." But the question is, "What’s happening in your organization?" Are you set up to generate "beyond satisfaction results"? The reality [...] So here’s the question: If people have a tough time following your instructions, if you’re not connecting with your customers, if things just aren’t turning out like they used to, whose responsibility is it? No one says it better than Seth Godin. I love this paragraph in today’s post: What’s helpful is to realize that you have [...] It must be uncool to smile if you’re from France. Havin’ a good time at California Adventure looks like this. Catching up on my reading this a.m. I came across Bill Taylor’s first Video blog post for his Game Changers Blog over at Harvard Business Online. A very good start. If you’re not aware of Taylor, he was a co-author of what for me was the very best book of 2006, Mavericks at Work: Why [...] |
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