"Do I ever change my ideas?" I’m somewhat known as a stubborn person. Oh…I love new things and I can’t wait to try the latest and greatest. But there are a lot of times when I’m pretty sure I’m right.
Sunday afternoon. 4:30 pm. Still 70°F out here on the patio. A little Jimmy Buffett after a great day in So Cal. Saddleback Church in the a.m. Debbie’s awesome chicken salad sandwich for lunch. Lakers over Mavs in overtime. Kobe
Chris Anderson (The Long Tail) is out with a free preview of his next book on the concept of certain kinds of things "wanting to be free." You can read his article right here. I referred to the idea previously
Think you know what it takes to end up with really engaged employees? Very similar to the understandings of Peak: How Great Companies Get Their Mojo from Maslow, the research that forms the basis for Human Sigma has revealed that
What do you think comes first? Employee engagement or higher performance? Are the members of your high performing teams engaged because that’s the team they’re on? Or is their performance better because they’re highly engaged in the company’s mission or
I had a chance to check out Michael Port’s upcoming book on the flight to Chicago. Beyond Booked Solid: Your Business, Your Life, Your Way is going to be very helpful in taking some next steps in my consulting practice.
Branding. Got it down? Know what you’re talking about? Maybe you’ve worked through a branding process with your organization. Maybe you know you need to but haven’t gotten around to it. Branding’s big. But is it always going to stay
What does it say when people Bring Their Own Desk Chair? How’s it work on the plane?
Think a satisfied customer is all you need? Not hardly. According to a multitude of studies customer satisfaction "is the cost of entry. It will not differentiate the good from the great (Human Sigma, p. 137)." But the question is,
So here’s the question: If people have a tough time following your instructions, if you’re not connecting with your customers, if things just aren’t turning out like they used to, whose responsibility is it? No one says it better than