Brilliant vs. Actionable

There’s nothing like a session that results in a whiteboard full of great, brilliant ideas.  But if they stay just that, brilliant ideas alone don’t lead to change.  Actionable ideas lead to change. Tripped across this great paragraph over on

Pau to the Lakers!

If you didn’t catch the trade news…Pau Gasol to the Lakers!  As my son said…for a bag of balls! There were a lot of great lines in the news over the weekend.  I thought the best one was from Mark

Human Sigma

Picked up the next book out of the stack today: Human Sigma: Managing the Employee-Customer Encounter.  Looks very good.  Basic concept?  "Six Sigma integrated a universal and consistent method for counting quality defects with a disciplined process to eliminate them

What Business Are You In?

Where does a discussion begin from a strategic standpoint?  Similar to the old illustration of the man who climbed the ladder of "success" only to realize that the ladder was leaning against the wrong wall…launching a discussion about strategy without

Business is Personal

If you’re like me, when you hear that line you think of the scene in the Godfather III when Michael Corleone is told, "It’s not personal, it’s only business."  I don’t know about you…but I don’t remember that working out