Ever had the argument about whether or not your organization should change a product or a service? To bring it in line with the times or meet an unmet customer need? Someone on your team argues that it's too risky
Is your organization successful? According to Peter Drucker, unless you are creating a different tomorrow you aren't actually succeeding today. In fact, you may be a kind of fraud. "The seemingly most successful business of today is a sham and
When you think about being an innovative organization…what does that mean? Does that mean you use multimedia? Does it mean you are multsite? Does it mean you are externally focused? What does it mean to be innovative? I love Gary
When you’re asked how you are doing, do you have an automatic response? When you ask how someone’s doing, do you accept an automatic response? What about when you evaluate how your business is going? How your newest product is
Ever found yourself in the middle of a brainstorming session or maybe even a product launch, where it became plain as day that not everyone got what the goal was? Frightening to see when it happens that late, but it
Innovation may begin with the ability to see things as they truly are. Know what I mean? I'm talking about the ability (maybe even the willingness) to see what customers really think about the way you're doing what you're doing.
One of the feeds I love is Hugh MacLeod over at Gaping Void. Puzzling guy. Hugely creative. Often irreverent. Always creative. Keeps me shaking my head and glad I tripped across his work.
WL Gore has been called the most innovative company in America by Fast Company magazine. You can hear CEO Terri Kelley right here. Some great insights in the presentation. Loved the piece on leadership at WL Gore. In order to
How hard are you working to develop cool and memorable experiences for your customers? Are you intentionally building experience, or is it an accident when it happens? I like the way Ideo’s Tom Kelley talks about the idea of crafting
IDEO is one of the most innovative companies in the world. In a Fast Company classic Tom Kelley talks about the IDEO rules of brainstorming. Sharpen the Focus: Start the brainstorming process by clearly articulating a customer need. Write playful