Know-How vs. Know-Why

One of the books I read in 2006 was Purpose: The Starting Point of Great Companies  by Nikos Mourkogiannis.  The core idea of the book is that great organizations are motivated to do what they’re doing by an underlying sense

Organizational Inertia

What are doing that is a relic from an earlier time?  If you had an expiration date for all of your organization’s programs…would some of them be really, really bad…even dangerous?  Ever taken a drink of a dairy product that