I have been a fan of Tom Peters for a long time now. I get a daily quote from him that most days is a great reminder of something he is passionate about. I thought this one was particularly appropriate for all of us.
your tour of duty? Proclaim it? Sure. Define it? Sure. Measure it?
Sure. … But, mostly, consciously find three or four "minor" excuses a Day … to reinforce your Personal Visible Commitment to Stupendous Client Service Experiences.
That's doable. "Three or four 'minor' excuses a day…to reinforce your Personal Visable Commitment to Stupendous Client Service Experiences." Want on Tom's daily email list? You can sign up right here.