I have been a fan of Tom Peters for a long time now.  I get a daily quote from him that most days is a great reminder of something he is passionate about.  I thought this one was particularly appropriate for all of us.

You want to make Stupendous Client Service Experiences the hallmark of
your tour of duty?  Proclaim it? Sure. Define it? Sure. Measure it?
Sure. … But, mostly, consciously find three or four "minor" excuses a Day … to reinforce your Personal Visible Commitment to Stupendous Client Service Experiences.

That's doable.  "Three or four 'minor' excuses a day…to reinforce your Personal Visable Commitment to Stupendous Client Service Experiences." Want on Tom's daily email list?  You can sign up right here.

Stupendous Client Service Experiences