I’ve talked before about 37signals and products like Backpack and Highrise.  Looks like there’s a really good reason for their success.  Check out founder Jason Fried’s comments at the third annual summit of the Business Innovation Factory (BIF-3)  When asked  how his company resists the fatal flaw of "bloatware" and "feature creep" Fried said,

“We are enemies of mediocrity.  And if you try to
make everyone happy with your products, you end up with mediocrity. Our
company has opinions, and we build products based on those opinions. We
need more opinionated companies.”

Sound like anything that is affecting your organization?

Thanks to the Mavericks at Work blog for the link to Fried’s comments.
   

The Enemies of Mediocrity