According to Peter Drucker "the first requirement of organizational health is a high demand on performance." I think that’s facinating. First, it’s facinating because he so carefully defines performance as "the consistent ability to produce results over prolonged periods of time and in a variety of assignments." But he thought of it like a batting average. Performance to Drucker was about both the hits and the misses. And that brings me to the second facinating aspect. He knew that misses are important to track…not because they need to be eliminated but because employees in an organization that doesn’t recognize misses may feel compelled to either cover up to avoid penalty or even more importantly, may not feel like they’re allowed to risk failure.
How is it at your place? Are misses allowed? Is the idea that performance is batting 1000%? Or that coming to the plate on a regular basis and hitting a high percentage is the key? Drucker maintained that healthy organizations have the latter. Isn’t it interesting that he called it the first requirement? Almost like it’s a foundation for everything else related to organizational health. What would have to change at your place for that to be true? When will you start?