Like many of us, I am a student of the language of ideas. How to say it in just the right way is the essence of great communication.  Without the right language it can never be more than directional.  For anything to be inspirational…language is an essential element.

Need an example?  Take a moment to read this manifesto.  It was developed by GWP as part of their pitch to secure the ING Direct account as they prepared to launch in the United States.  This kind of pitch must show that the branding company absolutely gets the core idea.  As you read it, listen for how it might apply to your organization:

We are new here.  There has never been a time like this before.  Our name is ING Direct.  Our mission is to help people take care of the wealth they make for themselves in ways that fit this new time.

We will be fair.  We will constantly learn.  We will change and adapt and dwell only in the present and in the future.

We will listen.  We will invent.  We will simplify.  We will never stop asking why, or why not.  We will create wealth for ourselves, too.  But we will do this by creating value.

We will tell the truth.  We will be for everyone, except those who are truly served by the old way (I love that line!)

Because we aren’t conquerors.  We are pioneers.  We are not here to destroy.  We are here to create.

We will never be finished.

We are not a bank.  We will never be a bank.  But we will be what a bank would be if it began tomorrow and asked simply, “What if we started over?” (I really love that line) (p. 77, The Orange Code)

I can’t speak for you.  I don’t know about your organization.  But I do know this…there is an aspirational element in this that’s at the heart of what needs to be rediscovered in many, many organizations.

“We will be what a ________ would be if it began tomorrow and asked simply, “What if we started over?”

By the way, this concept is related to the Andy Grove idea referred to here, here, and here.  And if you’re new to StrategyCentral…you can sign up to get my updates right here.

What If We Started Over?